Welcome to Elevēo
Elevēo simplifies contact center operations, providing critical insights faster, enabling you to optimize forecasting, operational excellence & agent engagement.
Workforce Management
Schedule the right number of people, with suitable skills, at the right time. WFM features multi-skill, multi-channel forecasting and scheduling for both short and long-term planning.
EnterQuality Management
Access interactions, perform reviews and manage agent behavior from within a unified interface. View analytic reports, configure Data Export, and leverage Speech Recognition and Survey data.
EnterCall Recording
Administer your organization’s Voice and Screen recording architecture. Manage media lifecycle, recording policies and implement organizational compliance requirements.
Enter